Keeping me and my family safe
“We are a 3 car family. All three cars are still running great because of the excellent service I have received at PACC Automotive. They always have good, honest recommendations for what my vehicles need and have NEVER tried to get me to have more done to my cars than what is needed. I have been a customer for almost 20 years and will continue to be a customer. Thank you PACC Automotive for keeping me and my family safe on the road.”
Canyon Country, CA
Excellent Auto Service
“Discover the Difference.....Join the PACC. It was next to impossible to miss their commercial up here and for awhile, I wasn't even sure what they did. A car dealer? An auto parts place? A video game retailer (Their logo is the old Pac-Man icon)? Nope, it's automotive service. Went here recently for a 15,000 mile checkup on my Prius. The good? They honor competitors deals and cut them by 20% if you use one of their many coupons. They also do a pretty quick job. They also provide a van shuttle back to your home or work locale. The bad? Only one really and that was they stop the shuttle at 4:30 on weekdays and the place doesn't close until 5:30. Makes no sense to me especially if you're stuck at work 'til 5 or later. Beyond that, no major complaints.”
Canyon Country, CA
Never an unpleasant experience
“Someone near and dear to my heart works at PACC I have had my car worked on several times there. Never an unpleasant experience. ”
Debra K Edwards
“Pacc Auto is awesome - fixed me right up today - even if you have to drive a little to get there - GET THERE!! - Pacc is the only one allowed to touch my car. Thanks Pacc. ”
Would not dream of taking my car anywhere else!
“I have trusted the team at PACC Automotive with my entire family's cars since 1988.Dan and his team at PACC have integrity, manners and truly value their customers. I have referred countless friends to PACC, but the biggest testimonial I can provide is that I trust PACC to work on my teenage son's car. Dan has proven that you can run a great business by being an honest, good man!”
20 years of great service!
“I have taken seven different cars over 20 years to PACC. They have gone out of their way to give me the best advice and service possible. I had the same situation with a transmission issue on a 2001 Odyssey as a previous reviewer. PACC worked with me and the dealer and I was able to get it repaired even though it had passed the 100,000 mile mark. I would only recommend someone I truly believe in. I do not hesitate to say PACC when friends need car repairs.”
Tired of the dealers
“These guys have kept all of our vehicles running with no problems our 1990 Honda civic had 360k on it when we sold it most of the service done buy Pacc. My 2004 Acura tsx has had all of its service done here and I always get great service .They listen and know my car better then me sure I can point out things but they take the time to make sure things are done correctly. Are they the cheapest in town probably not but those other places I would not trust to put air in my bicycle tires. Good honest and reliable thats what I think of these guys. Tired of the attitude at the dealer give these guys a shot you wont be disappointed.”
Thanks PACC Auto
“Great quality service quick & friendly.”
Honesty, Quality, Integrity
“This is to send my appreciation and deepest thanks to your staff. I was in for a transmission problem on my 2000 accord. Instead of charging me $3000 plus for a new transmission your staff took the time to lookup the Honda policy for an extended warranty on my car. The local dealer has accepted responsibility and will be replacing the transmission at no cost. However, I will continue to bring you my business and certainly recommend you to others. thank you again.”
PACC Automotive - great service for 19 years
“This is the place to bring your car for service. They have service our cars for over 19 years and now they make sure our kids cars are safe. This is the place for reliable service and fair prices.
- Pros: they stand behind their workmanship
- Cons: they are not open Sunday”
“We've taken our Honda and Lexus to this shop on several occasions and have been happy with the service. The cars are ready on time and prices are fair. There's not much parking in front, but if you go around the building you'll find more parking spaces”
Trustworthy with a job well done
“It's easy to make an appointment here. Most of the time you can walk in & they can help you immediately. They are very quick & the price is somewhat reasonable. They are trustworthy & do a good job. I would recommend them to others.”
“I got tired of waiting for Frontier Toyota to get to me when I brought my SUV in for a simple problem - the back door wouldn't open. I jumped in the car and went straight to Pacc. They were extremely nice, knew what the problem was and gave me an estimate $100 cheaper than Frontier gave me over the phone. They ordered the part from Frontier (they use factory parts whenever possible) and went there themselves, since Frontier takes about 2 hours even though they are 1 mile away. They got the part back and realized Frontier gave them the wrong part and didn't have any in stock. Luckily, we found another dealer and they were able to fix it in no time at all. I was so thankful for their help and their courtesy. I will definitely go back there!”
“We've been going to Pacc for several years now after a recommendation from a neighbor. The service has always been great and we trust them. They always spell out what they recommend right now and what services can be put off. I've always felt they are very honest. We've since recommended them to some friends and they were happy with their service as well.”
Great auto shop in SCV
“We had been looking for a great shop out here in Santa Clarita and found PACC to be honest, friendly, and provided good repair work for our family cars. They also provided complimentary shuttle service so I could be home with my little ones while they worked on the car.”
“Hi Dan, Just wanted to drop you a note and let you know how much I appreciate the PACC Team. As a customer for nearly 18 years, I have always received service that is second to none in the Santa Clarita Valley. When I visit the service counter at PACC, there is a feeling of comfort that comes from the knowledge and ...”
“I have been taking my toyotas and lexus cars to Dan at PACC auto for over ten years. My mom who lives 3 hours away waits until she visits me to service her Camry, because she has grown to count on Dan and his great staff as I do. I never worry about the service I receive, and I always feel that he is fair and honest. With all the trouble you can have in the auto repair business, it is great to deal with PACC Auto”
“As far as I am concerned I think these guys are the best. We have had our vehicles serviced here for the past 10yrs and they have never done me wrong. They kept our 1990 Honda civic running for 350,000 miles no joke finally sold the car for $600.00.I have been to the dealers for service and have never been happy! These guys take service to a new level. Needed front struts for our Lexus rx330 they had the vehicle ready ahead of schedule. What more can I say they take phone calls and answer questions, we were just out of town vehicle decided it did not want to start called aaa and then called Brian at PACC just to make sure we would not get a bad deal on a battery in Vegas. he answered all my questions. If you want you vehicles to run well and are tired of dealer service I would suggest PACC.”
Been Using Pacc Since Their Opening Day
“I have been using PACC for what I'm guessing is about 20 years. I was there on opening day and I would never take my cars anywhere else, unless I was out of state. I pay AAA the premium service so if necessary I can have my car towed into PACC.
I would and have referred my friends and relatives to PACC and no one else.
The staff is very customer service friendly and Dan (the owner) is typically available to speak with anyone in person or on the phone.
I have spent many an hour - by choice by the way with no where to be shuttled to, in the waiting room and listened to many a conversation between the Staff, Dan and many, many customers and have always been very impressed.
I have been going to PACC no matter where my current residence is or was. Everywhere from the San Fernando Valley, to Acton to now the Antelope Valley.
Basically - if you can get there - GO THERE - EVEN IF YOU HAVE A BIT OF DRIVE - IT'S MORE THAN WORTH IT. YOU WON'T BE DISAPPOINTED.”